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Meet the Explore Fairbanks Team

The heartbeat of Explore Fairbanks is the exceptional staff who individually and collectively demonstrate an outstanding combination of professionalism, collaboration and passion for the community. Explore Fairbanks’ most impressive achievements have been accomplished in alliance with business and community partners as well as elected officials. Together their results-driven hard work achieves successes far beyond expectations for the Fairbanks North Star Borough and Alaska’s Interior and Arctic.

Contact Us
Explore Fairbanks’ offices and primary Visitor Information Center is located at the Morris Thompson Cultural and Visitors Center at the corner of Dunkel Street and Wendell Avenue in downtown Fairbanks.

Mailing/Street Address:
Explore Fairbanks
101 Dunkel Street, Suite 111
Fairbanks, AK 99701-4806

Marketing and Administration Main Business Phone: (907) 457-3282
                    
Visitor Information:
Email: info@explorefairbanks.com
Visitor Information Services: (907) 456-5774
Toll Free: (800) 327-5774 (recorded message to request Visitor Guide)
 

Administration

Scott McCrea

President and CEO

Scott began serving as President and CEO of Explore Fairbanks in June of 2021. A 34-year resident of Fairbanks, he previously worked for the organization as Director of Tourism and Convention Sales and has more than 25 years’ experience working in public relations and marketing in Interior Alaska. He currently serves on the board of directors of the Greater Fairbanks Chamber of Commerce and the Rotary Club of Fairbanks.

Dawn Murphy

Director of Finance and Administration

Dawn manages the financial affairs of Explore Fairbanks including preparing financial reports and statements, and management of human resources activities.

Francine Zannou

Executive and Finance Coordinator

Francine assists the director of finance and administration and the president and CEO in the day-to-day executive, financial and administrative operations of Explore Fairbanks.

Marketing

Communications

Kasey Gillam

Director of Communications

Kasey oversees the development and implementation of Explore Fairbanks' advertising and public relations programs including collateral materials, publications and website development. She manages all domestic and international advertising placements and direct mail programs.

Angie Cerny

Branding and Production Coordinator

Angie develops and manages in-house publications and collateral and assists in all elements of production including writing, photo selection and editing.

Jerry Evans

Public Relations Manager

Jerry promotes Fairbanks to travel media through fulfilling media and image requests, press releases and coordination of media press tours.

Tourism and Meeting Sales

Bill Wright

Director of Tourism and Meeting Sales

Bill markets Fairbanks as a destination to international and domestic tour operators, travel agents, airlines and other travel professionals, with an emphasis on the China, Taiwan and Australia markets. Bill also promotes the Fairbanks area as a convention, meetings, sports and incentive site to state, regional, national and international markets.

Jesse Pfeffer

Meetings and Conventions Sales and Services Manager

Jesse provides administrative support, services conventions and meetings, and assists with lead input, bid compilation and distribution.

Tyler Chiles

Tourism Sales Manager

Tyler is involved in marketing programs targeting tour operators and travel agents with an emphasis on domestic markets, and assists with partnership retention and recruitment.

Shara Shewfelt

Sales and Services Coordinator

Shara provides administrative support for and assists the Tourism and Meeting Sales Department in their tasks.

Visitor Services and Partnership Development

Charity Gadapee

Director of Visitor Services and Partnership Development

Charity oversees the operation of the Fairbanks Visitor Information Center at the MTCVC and its information satellites as well as partnership sales and services.

Alanna McBrayer

Manager of Visitor Services and Partnership Development

Alanna operates the Fairbanks Visitor Information Center at the MTCVC and its information satellites and supervises all Visitor Information staff and volunteers.