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Meet the Explore Fairbanks Team

The heartbeat of Explore Fairbanks is the exceptional staff who individually and collectively demonstrate an outstanding combination of professionalism, collaboration and passion for the community. Explore Fairbanks’ most impressive achievements have been accomplished in alliance with business and community partners as well as elected officials. Together their results-driven hard work achieves successes far beyond expectations for the Fairbanks North Star Borough and Alaska’s Interior and Arctic.

Contact Us
Explore Fairbanks’ offices and primary Visitor Information Center is located at the Morris Thompson Cultural and Visitors Center at the corner of Dunkel Street and Wendell Avenue in downtown Fairbanks.

Mailing/Street Address:
Explore Fairbanks
101 Dunkel Street, Suite 111
Fairbanks, AK 99701-4806

Marketing and Administration Main Business Phone: (907) 457-3282
                    
Visitor Information:
Email: info@explorefairbanks.com
Visitor Information Services: (907) 456-5774
Toll Free: (800) 327-5774 (recorded message to request Visitor Guide)
 

Administration

Deb Hickok

President and CEO

Deb has had the honor of serving as CEO since 1999. She oversees the strategic planning and the day-to-day operations of the destination marketing and management organization.

Dawn Murphy

Director of Finance and Administration

Dawn manages the financial affairs of Explore Fairbanks including preparing financial reports and statements, and management of human resources activities.

Judy Dellinger

Executive and Finance Coordinator

Judy assists the President and CEO and the Director of Finance and Administration in the day-to-day executive and financial operations.

Alanna McBrayer

Administrative Coordinator

Alanna assists the Director of Finance and Administration in the day-to-day operations of the Marketing and Administrative offices.

Marketing

Communications

Amy Geiger

Director of Communications

Amy oversees the development and implementation of Explore Fairbanks advertising and public relations programs including collateral materials, publications and website development.

Kasey Gillam

Assistant Director of Communications

Kasey oversees domestic advertising placements and direct mail programs, coordinating with others to ensure their production and delivery.

Angie Cerny

Branding and Production Coordinator

Angie develops and manages in-house publications and collateral and assists in all elements of production including writing, photo selection and editing.

Jerry Evans

Public Relations Manager

Jerry promotes Fairbanks to travel media through fulfilling media and image requests, press releases and coordination of media press tours.

Karen Wilken

Internet Marketing Manager

Karen promotes Fairbanks as a visitor destination via the website, social media and various other web-based projects and programs.

Meetings and Conventions

Helen Renfrew

Director of Meetings and Conventions

Helen promotes the Fairbanks area as a convention, meetings, sports and incentive site to state, regional, national and international markets.

Iwalani Lauver

Sales and Services Associate

Iwalani provides administrative support, services conventions and meetings, and assists with lead input, bid compilation and distribution.

Tourism

Scott McCrea

Director of Tourism

Scott markets Fairbanks as a destination to international and domestic tour operators, travel agents, airlines and other travel professionals, with an emphasis on the China, Taiwan and Australia markets.

Ed Malen

Tourism Senior Sales Manager

Ed markets Fairbanks as a destination to tour operators, travel agents and other travel professionals, with an emphasis on the Japan and Korea markets.

Tyler Chiles

Tourism Sales Associate

Tyler is involved in marketing programs targeting tour operators and travel agents with an emphasis on domestic markets, and assists with partnership retention and recruitment.

Visitor Services and Partnership Development

Charity Gadapee

Director of Visitor Services and Partnership Development

Charity oversees the operation of the Fairbanks Visitor Information Center at the MTCVC and its information satellites as well as partnership sales and services.

Jesse Pfeffer

Manager of Visitor Services and Partnership Development

Jesse operates the Fairbanks Visitor Information Center at the MTCVC and its information satellites and supervises all Visitor Information staff and volunteers.