Privacy Policy & Terms of Use

Updated August 10, 2022


The Fairbanks Convention & Visitors Bureau dba Explore Fairbanks is dedicated to protecting your privacy as you use our website. This document describes Explore Fairbanks’ policies regarding personal information, ongoing communication, site security and overall site usage of ExploreFairbanks.com and all other sites operated by Explore Fairbanks (collectively, the “Website”). Use of the Website signifies your agreement to the terms and conditions of use set forth below.

Privacy Statement

Our policy is that no personal information will be collected about you unless you choose to provide it and that any personal information which you provide us will be safeguarded. On this website, we collect demographic data from Google's Interest-based advertising with Google Analytics.

If during your visit to our site you only browse, read pages or download material, we cannot collect any information that will identify you personally, or determine your email address.

On occasion, we ask for personal data on this Website. The information is used to fulfill requests you've made of us, such as email updates and planning guides by mail or to use special features of the site, such as media requests, group tour marketing resources and RFP submissions. By voluntarily providing personal information, you are consenting to the collection and use of your personal information in accordance with the terms of this Privacy Policy.  If subscribing to our e-newsletter, you have the option of having your personal information deleted from the database and stop receiving communications from us. Please click the "Unsubscribe" button at the bottom of any e-newsletter you receive.

If you require assistance in removing any personally identifiable information from our database, please email our Data Controller or call 1-907-459-3776 or 1-800-327-5774.

Participation in any Explore Fairbanks sponsored contests and sweepstakes may also require the disclosure of contact and demographic information. This information is necessary to contact potential winners. It will not be used to send you promotional information unless you have indicated that you wish to receive such correspondence.

Our site contains many links to other sites, including those of our business partners. Please remember that our Privacy Policy does not apply to other sites and that we cannot be responsible for their privacy policies if any. The links we provide on this Website are there for your reference and convenience. We do not control any of these third-party sites, nor are we responsible for their content. Explore Fairbanks does not imply any endorsement of the material on third-party sites or any association with their operators by including these links on our Website. If you decide to access any of these third-party sites you do so entirely at your own risk.

If you have any questions about this privacy policy or your dealings with this site, please contact our Internet Marketing Manager.


When you interact with our Website, we may also collect limited non-personally identifying information that the browser you use makes available automatically. This information, or “cookie,” may include the internet address of the computer or network you used to access our Website, the date, time, and page(s) you visited on our Website, the browser and operating system you used, and the referring webpage. The use of cookies is a standard practice among internet websites and most internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. However, some features of the Website may not function properly without cookies.

Online Marketing and Advertising

Explore Fairbanks uses the Google AdWords remarketing service to advertise on third-party websites (including Google) and Facebook remarketing services. It could mean that we advertise to previous visitors who have not completed a task on our site or visited key pages, for example requesting a Visitors Guide. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Explore Fairbanks website or searches history. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Partner Listings and Advertising Disclaimer

Explore Fairbanks has made every effort to provide accurate listings and advertisement content. Explore Fairbanks does not guarantee the accuracy of the listings and advertising presented and is not responsible for changes, omissions or errors. Requests for more detailed information should be made to the company in the listing and advertisement. Explore Fairbanks is not responsible for the quality of goods or services provided by firms or organizations listed nor does it make any endorsement, representation or warranty for any partner listing or advertisement.

Meeting and Tour Planners

Information provided by meeting planners and other travel professionals are reviewed by Explore Fairbanks staff to follow up on requests and develop future business. Events booked in Fairbanks and the surrounding area are publically promoted unless that event is specifically marked confidential. Explore Fairbanks also uses provided information for internal purposes such as email contact.

Copyright Statement

Explore Fairbanks creates original content for this site. Images used on the Explore Fairbanks sites are either original or used by special permission of the photographers. Use of the content and/or some images, either edited or as-is, is permitted but requires permission from the Explore Fairbanks. Explore Fairbanks reserves the right to disallow the use of content by any party at any time and without explanation or cause.

Contact our Branding and Production Coordinator, Angie Cerny, with any questions, comments or requests at (907) 459-3777 or email. Media requests for story ideas or editorial content can be directed to Kasey Gillam, Director of Communications, at (907) 459-3776 or email.

Security of Information

We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. So while we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we maintain physical, electronic and procedural safeguards to protect your personal information.

Transmission of Information

All personal data provided to Explore Fairbanks online will be handled in accordance with the Explore Fairbanks Online Privacy Practices. You are prohibited from posting or transmitting to or from this Website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

Modification of Terms and Conditions

Explore Fairbanks reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Privacy Policy, in whole or in part, at any time. Modification of changes in the Privacy Policy will be posted on the Website. Explore Fairbanks may change, suspend or discontinue any aspect of the Website at any time, including the availability of any Website feature, database, or content. Explore Fairbanks may also impose limits on certain features and services or restrict your access to parts or the entire Website without notice or liability. By using this Website you agree to be bound by any such revisions and should therefore periodically visit this page to determine the current terms of use to which you are bound.

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact our website manager via email or write:

Explore Fairbanks - Attn: Internet Manager
101 Dunkel Street, Suite 101
Fairbanks, Alaska 99701